Welcome to DirectCare. By subscribing to our membership and using our services, you agree to the following terms and conditions.
DirectCare operates on a monthly subscription model. Membership fees are billed automatically each month through our secure payment processor. You may pause or cancel your subscription at any time through your member dashboard.
Your membership includes direct communication with a licensed healthcare provider, preventive health care, and discounted pricing for lab work and pharmaceuticals. Certain services, such as specialty care or procedures, may require additional costs or referrals.
DirectCare provides access to licensed clinicians, but our website and content are for informational purposes only. You should not disregard professional medical advice based on content found online.
All communications and records are protected under HIPAA standards. For more details, please review our Privacy Policy.
Members agree to provide accurate information, respect staff and providers, and use the platform only for lawful and intended purposes.
You may cancel your membership at any time from your account dashboard. Cancellations take effect at the end of the current billing cycle. Refunds are issued only for duplicate charges or billing errors.
While we strive to provide exceptional care, DirectCare and its affiliates are not liable for damages arising from service interruptions, third-party integrations, or technical issues beyond our control.
DirectCare reserves the right to modify these Terms at any time. Updated terms will be posted at directcare.care/terms-of-service.
Effective Date: October 2025
